Features & Opinions

To date, more than 300 local councils across the UK have declared a Climate Emergency. A number of them have aligned with the government’s goal to reach net-zero emissions by mid-century. But setting targets is only the start of the journey. If they are serious about it, they now need to take it to the next level and develop action plans to cut carbon emissions in their local area.

In 2018 Chesterfield Borough Council embarked on an ambitious digital improvement programme with the end goal of creating truly citizen centric council services. Reflecting on the project, digital programme manager, Rachel Felix, explores how to deliver modern and efficient integrated digital services.